Performance Appraisals and Annual Pay Increases

Performance Appraisals &
Annual Pay Increases Policy

Performance Appraisals & Annual Pay Increases Policy

Overview

To deliver quality service to our customers, it is important that all employees meet the expectations set for them by their supervisor. The performance appraisal process is the regularly scheduled, formal means for supervisors to set these expectations for the coming appraisal period, and provide feedback the employee’s performance over the period since their last appraisal.

Core Requirements

	Each employee should receive formal feedback (performance appraisals) from their supervisor on a regularly scheduled basis. This assessment of their performance affects their eligibility for pay increases.
	ABX Air believes that employees whose performance needs improvement should receive an additional period of coaching and time to improve. During this time, no pay increase will be given.

Employee Role & Responsibility

	Employees should do their best to understand and meet the expectations and requirements of their job.
	If they have questions about their performance or expectations, they should discuss them with their supervisor.

Management Role & Responsibility

	Managers should conduct performance appraisals promptly and conscientiously for all of their employees on a company approved form.
	Managers should be sure that all employees understand their job, its expectations, and how well they are performing. There should be no surprises at performance appraisal time. Performance appraisals are not a substitute for regular, open communication.
	Complete a Record Change Form to initiate the salary change process. The Performance Appraisal Form and the Record Change Form must be signed by the immediate supervisor and their supervisor. Send it to the Compensation section of Human Resources for processing.

“Must Improve”, “Does Not Consistently Meet Expectations”, “Fails To Meet Expectations”, or “Unsatisfactory” Ratings

Employees receiving an overall rating of “Must Improve” or “Does Not Consistently Meet Expectations” must be re-evaluated in 90 days or less. They will receive no increase until they are rated as “Good”, “Meets Expectations”, or better. The effective date of their increase will be the date of their improved review. It will not be made retroactive to their original review date. During the 90-day period of reevaluation, they will receive additional feedback and specific expectations that they must meet. Employees who receive another overall "Must Improve”, “Does Not Consistently Meet Expectations”, or “Fails To Meet Expectations” rating on their 90-day review will be subject to termination.

Employees who receive an “Unsatisfactory” or “Fails To Meet Expectations” review will be subject to termination or demotion.